Our Business Organization Tool is a 90-day plan to organize your operations, marketing, and billing. This tool has been designed and developed based on our experience from over 10 years of physical therapy, licensed massage therapy, and chiropractic practice management experience. We managed over 40 employees and a $200K marketing budget in a two-office clinic on suburban Long Island performing over 550 weekly treatments. Our experience also comes from 10-plus years of experience as a Wall Street lawyers and from graduation from the Goldman Sachs 10KSB program.
We share with you our knowledge based on a combined 20 years plus of rehab industry operations, marketing, and billing knowledge. We take you through 12 weeks of operations, marketing, and billing topics crafted to optimize your operations and increase your profit margin.
The BOT includes:
• 1 Hour weekly organizational meeting and coaching session
• 12 free practice documents including scorecards, employee handbook, form SOP, billing cheat sheet, intake
sheet and employee marketing system
• 5 hours follow-up by an SCC team member to assist with the implementation of human resources, marketing and
billing systems goals
Virtual Practice Manager Business Organizer Tool:
1 Hour weekly organizational meeting (with agenda) focusing on goal setting, issue solving, and metric reporting, and a 40-minute coaching session with a set agenda on a 90-day calendar covering operations, marketing and billing topics, (b) free documents each week based on the focused issue, including a one-page marketing plan, revenue cycle diagnostic, new employee checklist, employee scorecards, and (c) operations, marketing, and billing diagnostic.
Hole in Bucket system (Business Analysis Tool):
a comprehensive management process tool that includes weekly and monthly system implementation and reporting for operations, marketing, and billing, combining metrics, audits, and action plans to ensure accountability on delegated tasks and to make sure that all systems are properly functioning. Corrective action where system breakdown occurs saves thousands of dollars and potentially more.
Employee Scorecard System:
Job descriptions on steroids. It satisfies the legal requirement for job descriptions but at the same time, it sets specific duties/tasks/accountabilities (3 to 5 maximum), the underlying reason for the duty/task/accountability, metrics by which they are measured, goals, and project deliverables. The scorecard review is set for every 30 days for the first three months then quarterly subsequently. The period can be decreased back to 30 days with a 30-day plan for poor performance. An incentive plan can also be attached to attaining goals.
Revenue Cycle Management –
From the beginning to the end of the process. Each item can be done independently.
Patient intake and chart/file organization
Credentialing – insurance plan selection, application, and maintenance
Benefits – checking benefits on all types of insurance, including Medicare, worker’s compensation, and no fault.
Authorization – insurance authorization for commercial, worker’s compensation, no-fault, Medicaid, and Medicaid based programs and Medicare Advantage plans
Claims Submission – work with EMR to produce clean claims and a goal of 95% claims paid on the first pass
Denial and Rejections Management –
monitoring denials and rejections, keeping payment velocity within the excellent range
Posting – timely posting of all insurance and patient payments on accounts.
Accounts Receivable – aggressive handling of open accounts and the key is to decrease AR amount for each 30-day period from the date of original claim
Network Billing – assist in analyzing and develop of network billing system to increase reimbursement
Digital and SMS bill payment systems
Plan of Care and Prescription Collection and
Organization
Virtual Marketing Coordinator
Manage existing and implement new marketing systems to allow for your business growth. Based on a 90-day cycle that repeats quarterly, we will create a marketing plan for your office targeted at your key market (or markets) and execute through various mediums that in our experience generate leads for your practice. Our experience working as an internal marketing coordinator for a 500-treatment-plus facility in New York over 10 years has given us key insight into what works and what does not. We give you great ideas to generate business
Patient Management System
Our customer’s feedback and experience are the most important part of what we do and are what motivate us to strive forward.
Testimonial
Amanda
If you have any questions, feel free to contact us by submitting the form below. We’ll respond as soon as possible!
